Terms of service & privacy policy.

By purchasing a casual class, membership, and/or entering our studios you agree to our Terms and Conditions. Upon request, we can provide you with a hard copy – please ask one of our staff members to assist you.

Our Terms and Conditions can be amended at any time. You should familiarise yourself with these Terms and Conditions and check for updates regularly. We will notify you in writing of any changes to the Terms and Conditions by email, on our website or otherwise at the Studios.

Purchases, Bookings and Cancellations

Bookings for yoga classes can be made online via MindBody or in person.

All bookings must be paid for in advance or prior to class time.

If you need to cancel your booking, you must do so at least 60 minutes before the class start time.

Cancellations made less than 60 minutes before the class start time will not be refunded.

The sale of each yoga pass is subject to specific terms and conditions applicable to the specific membership which can include a minimum membership commitment period, automatic direct debit, and membership benefits.

In order to obtain a pass, you must be 18 years of age or over. Minors under 18 years may obtain a pass, but only if their parent or guardian is in attendance with them.

We have the right to change our fees for new memberships at any time. We will notify in writing of any changes to the pricing of memberships.

We reserve the right to increase membership costs at any time after the applicable minimum commitment period for your membership. We will notify you in writing of any changes to the pricing details of your membership.

30-day intro offer

Intro offers can only be purchased by new Horizon Yoga students, and can only be purchased once.

Horizon Yogas Introductory Offer is valid for 30 days from the pass activation date.

The activation date is the date of the first class booked or attended on the pass, herein referred to as the ‘Activation Date’.

The Intro Offer allows you to attended an unlimited number of regularly scheduled classes during the 30 days from and including your activation date. 

Five class pass

All 5 class packs have a 6-month expiry date.

The activation date is the date of the first class booked or attended on the class pack and the class pack will expire 6 months from the activation date.

Class packs cannot be shared, transferred or extended beyond their expiry date.

Ten class pass

All 10 class packs have a 6-month expiry date.

The activation date is the date of the first class booked or attended on the class pack and the class pack will expire 6 months from the activation date.

Class packs cannot be shared, transferred or extended beyond their expiry date.

6-month upfront unlimited membership

By enrolling in our 6-month upfront unlimited membership agreement, you agree to pay a total fee of $910.00 upfront, which covers unlimited access to our classes for six months from the start date of your membership.

This membership is non-transferable and non-refundable.

If you choose to cancel your membership before the end of the 6-month period, there will be no refunds or prorated amounts.

12 month upfront unlimited membership

By enrolling in our 12-month upfront unlimited membership agreement, you agree to pay a total fee of $1560.00 upfront, which covers unlimited access to our classes for twelve months from the start date of your membership.

This membership is non-transferable and non-refundable.

Please note that if you choose to cancel your membership before the end of the 12-month period, there will be no refunds or prorated amounts.

Weekly recurring membership

Our recurring membership allows you to attend an unlimited number of our classes across both Horizon Yoga locations and will renew automatically on a weekly basis.

The membership payment is taken weekly from a card of your choice. The minimum commitment period is 4 months.

There is a possibility to suspend your membership. The minimum suspension period is 2 weeks with a maximum up to 4 weeks per year with no additional fees.

There is no possibility to backdate the suspension. Please send all suspension requests to connect@horizonyoga.com.au at least 7 days before the requested start date.

If you would like to cancel your membership, please email connect@horizonyoga.com.au.

The cancellation period is 2 weeks from the day of receiving your email. We will notify you of your last payment date and the date your membership will expire.

Membership holders are entitled to additional discounts and promotional offers. Please head to our website to read more about our membership conditions.

Health and Safety

When signing up, you must inform Horizon Yoga studio of any health conditions or injuries that may affect your ability to participate in a yoga class.

Horizon Yoga reserves the right to refuse entry to any person who may pose a risk to the health and safety of themselves or others.

It is your responsibility to ensure that you are physically and mentally fit to participate in a yoga class.

Horizon Yoga is not liable for any injuries or damages sustained during a yoga class.

Code of Conduct

You are expected to behave respectfully towards other students and the yoga teacher.

Any form of harassment, discrimination or inappropriate behaviour will not be tolerated and may result in expulsion from the studio.

Mobile phones must be switched off or put on silent prior to entering classes.

You are expected to arrive on time to class and a two-minute lock out policy applies for all students.

Late entry will not be permitted under any circumstance. We recommend that you arrive at least 5 minutes before the scheduled time of a class to avoid disappointment.

For your own wellbeing we advise that you must remain in the studio until a class concludes.

Studio Rules

All personal belongings that you bring into our studio are your responsibility and must be placed in the pigeon holes before entering the class space. We recommend that you only bring items required for your class and leave your valuables at home. Horizon Yoga is not liable for any loss or damage to personal property.

Food and drink are not allowed in the yoga studio.

Smoking and the consumption of alcohol or drugs are strictly prohibited on the studio premises.

Students are required to wipe down their mats using the supplied towels and disinfectant after all classes in order to maintain hygiene standards.

Liability

You acknowledge that participating in a yoga class may involve physical activity and you do so at your own risk.

You must advise us and our instructors if there are any risks to your health by participating in yoga classes such as if you have a pre-existing injury, illness, or are pregnant, prior to attending our studio.

You agree to indemnify and hold harmless the studio, its employees and agents, from any claim or liability arising out of your participation in a yoga class.

Students are advised to seek medical advice prior to commencing any exercise program.

General

These terms and conditions may be updated from time to time, and you will be bound by the latest version of the terms and conditions.

Any disputes arising out of your use of Horizon Yoga studio will be resolved in accordance with the laws of the state of Western Australia.

By booking a yoga class at Horizon Yoga Studio, you acknowledge that you have read, understood and agree to these terms and conditions.

Horizon Yoga Studio respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out the types of personal data we may collect from you, how we use and protect that data, and your rights with respect to that data.

Information we collect

When you register for a class or sign up for Horizon Yoga newsletter, we may collect your name, email address, phone number, and any other information you provide to us.

When you visit the Horizon Yoga website, we may collect information about your device, such as your IP address, browser type, and operating system, as well as information about your browsing behaviour on our site.

How we use your information

When signing up with Horizon Yoga Studios, you agree to receive newsletters, emails, and updates from us. 

This includes information about studio news, upcoming events, promotions, and other relevant announcements. We will use the contact information provided during the registration process to send these communications.

You can unsubscribe from our mailing list at any time by clicking the “unsubscribe” link at the bottom of our emails. Please note that even if you choose to opt-out of receiving marketing emails, you may still receive transactional emails related to your account, such as receipts and important updates about class cancellations or schedule changes.

By opting in to receive our communications, you acknowledge that you have read and understand our Privacy Policy, which outlines how we collect, use, and protect your personal information. We respect your privacy and will never share or sell your information to third parties.

Data security

Horizon Yoga take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure.

Horizon Yoga will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Disclosure of information

Horizon Yoga will not disclose your personal data to any third party, except as required by law or with your explicit consent.

Horizon Yoga may share your personal data with our service providers, such as our website host and email marketing provider, but only to the extent necessary to provide our services.

Your rights

You have the right to access and receive a copy of your personal data we hold, as well as to request that we correct or delete any inaccurate or incomplete data.

You have the right to object to or restrict the processing of your personal data, as well as to withdraw your consent at any time.

If you have any concerns about our use of your personal data, you may contact Horizon Yoga at connect@horizonyoga.com.au to resolve the issue.

Updates to this policy

Horizon Yoga may update this Privacy Policy from time to time, and any changes will be posted on our website.

By continuing to use Horizon Yoga services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at connect@horizonyoga.com.au